Booking protection

Refund Policy

We are committed to delivering the service agreed at booking and making sure you are happy and satisfied.

Before service

Refunds may be available for services that have not been provided, subject to the cancellation terms and any non-refundable payment-processing costs. Please give at least 24 hours’ notice to cancel or reschedule.

After service

If you believe the booked service was not delivered as promised, contact us within 48 hours. We will review the concern and, when appropriate, arrange an inspection or reasonable correction. Refunds are not automatically provided for pre-existing conditions, expectations outside the purchased package, normal re-soiling, or issues reported after the resolution period.

Weather or service rescheduling

If we must reschedule because of weather, safety, equipment, or unsuitable site conditions, your payment or deposit will remain available for the rescheduled appointment. If we cannot provide the service, we will discuss the appropriate refund or alternative with you.

Contact Ahmad at (206) 249-1985.